Snug Points

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Snug Points

Loyalty Program

Earn points for signing up, shopping, engaging with us via social media, and much more. Why wait? Start collecting Snug Points now.

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HOW SNUG POINTS WORK?

[/col] [col span=”4″ span__sm=”12″] [featured_box img=”6638″ pos=”center” title=”Register with Snug Scent” title_small=”To be able to earn points” icon_color=”rgb(78, 81, 38)”] [/featured_box] [/col] [col span=”4″ span__sm=”12″] [featured_box img=”7197″ img_width=”182″ pos=”center” title=”Earn Snug Points” title_small=”By shopping, Referring a friend and more” icon_color=”rgb(78, 81, 38)”] [/featured_box] [/col] [col span=”4″ span__sm=”12″] [featured_box img=”6640″ pos=”center” title=”Exchange Snug Points To Vouchers” title_small=”100 Snug Points worth £1″ icon_color=”rgb(78, 81, 38)”] [/featured_box] [/col] [/row] [row] [col span__sm=”12″] [ux_text text_align=”center”]

Already earned Snug Points? Follow these instructions to redeem them.

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WAYS TO EARN SNUG POINTS

[/col] [col span=”4″ span__sm=”12″] [featured_box img=”6638″ pos=”center” title=”Register” title_small=”150 Snug Points”] [/featured_box] [/col] [col span=”4″ span__sm=”12″] [featured_box img=”6641″ pos=”center” title=”Place an order” title_small=”5 Snug Points for every £ (excl. VAT) you spend”] [/featured_box] [/col] [col span=”4″ span__sm=”12″] [featured_box img=”6642″ img_width=”46″ pos=”center” title=”Celebrate a birthday” title_small=”300 Snug Points”] [/featured_box] [/col] [col span=”6″ span__sm=”12″] [featured_box img=”6606″ img_width=”46″ pos=”center” title=”Refer a friend” title_small=”200 Snug Points for you, 100 Points for your Friend”] [/featured_box] [/col] [col span=”6″ span__sm=”12″] [featured_box img=”6650″ img_width=”46″ pos=”center” title=”Other ways to earn” title_small=”Sign in to your Customer area to find other ways” link=”/my-account/”] [/featured_box] [/col] [/row] [/section] [section] [row] [col span__sm=”12″ align=”center”]

SNUG POINTS FAQ

[/col] [/row] [row h_align=”center”] [col span=”7″ span__sm=”12″] [accordion faq_schema=”true”] [accordion-item title=”Can I use multiple Snug Point Coupons? Can I use Snug Point Coupons with other Coupons?”]

All coupons that have been acquired by converting Snug Points can be used with each other. But unfortunately Snug Points coupons might not work with other coupons that can only be used alone. Please see Terms & Conditions of other coupons.

[/accordion-item] [accordion-item title=”Do Snug Points have an expiry date?”]

Just like any good thing, Snug Points do have an expiry date. Snug Points expire in 90 days after being acquired.

[/accordion-item] [accordion-item title=”Do coupons that I converted from Snug Points have an expiry date?”]

Yes, coupons that were acquired by converting Snug Points expire in 90 days.

[/accordion-item] [accordion-item title=”Where can I see my Snug Points?”]

Snug Points, Ways to Earn, and other related information can be found in My Account -> My Snug Points.

[/accordion-item] [accordion-item title=”Can I sell or exchange my voucher for money?”]

No. Voucher codes cannot be sold or exchanged for real money. Selling/Buying a voucher will result in a voucher void and a reset of points for both parties.

[/accordion-item] [accordion-item title=”Can I give my voucher to someone else?”]

Of course. You got the voucher by earning points, so you can give the voucher code to anyone.

[/accordion-item] [accordion-item title=”How Returns & Refunds Affect Snug Points?”]

Very good question. Let us explain:

  1. If You Return an Order Before Using the Points
    If you return an item before using your Snug Points, the points earned on that order will be removed from your Snug Scent balance once the return is processed.

    Example:
    You place an order worth £50 (excluding VAT) and earn 500 Snug Points. If you later return this order, the 500 points will be removed from your account when we issue your refund.

  2. If You Use Snug Points Before Returning the Order That Earned Them
    If you place a second order and use Snug Points earned from a previous order, and then return that earlier order, the value of the points used will be deducted from your refund.

    Example:
    You place an order worth £50 (excluding VAT) and earn 500 Snug Points (£5 value). You use those points on a second order, then decide to return the first one. Since the points were already redeemed, we’ll deduct £5 from your refund to cover the used reward.

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